Privacy Policy
Last updated: 29 September 2026
Who we are and our role as data controller
premiumerix operates this website as the data controller under UK GDPR and the Data Protection Act 2018. We determine the purposes and means of processing personal data collected through the site and related services. Our registered address is 36 Shad Thames, Butler's Wharf Building, London, SE1 2YE, United Kingdom and we can be contacted at [email protected] for any privacy enquiries.
Who this notice applies to
This privacy notice covers visitors to the website, individuals who request information about Course A premium production workflow resources, users who purchase or access our commercial materials on studio setup, camera planning, lighting design, audio preparation and media delivery, and anyone whose personal data we process in the course of our business activities in the United Kingdom.
Categories of personal data we collect and their sources
We collect identification data such as name and job title, contact data including email address, technical data such as IP address and browser type, usage data from site interactions, and transaction data when purchases are made. Data is obtained directly from you via forms, indirectly through analytics tools, and from third-party service providers where necessary for service delivery.
Purposes of processing and legal bases
We process personal data to provide and improve the Course A resource, respond to enquiries, process payments, send service-related communications, ensure website security, and comply with legal obligations. The legal bases include contract performance for purchases, legitimate interests for site analytics and improvement, consent for marketing where applicable, and legal obligation for record keeping and tax compliance.
Requirement to provide data and consequences of refusal
Providing certain data is necessary to access paid resources or receive responses to enquiries. If you do not supply required information we may be unable to complete transactions, deliver materials, or respond to your requests. You remain free to withhold optional data without affecting core service access.
Cookies and similar technologies
We use cookies and similar tracking technologies to enable essential site functions, remember preferences, and measure performance. Full details, including how to manage preferences, are set out in our separate Cookie Policy which is accessible from the site footer and cookie banner.
Recipients of personal data and service providers
We share personal data with trusted processors such as hosting providers, payment processors, email delivery services, and analytics platforms that assist in operating the website and delivering Course A resources. Data may also be disclosed where required by law, regulation, or court order, or to protect our rights and safety.
International transfers of personal data
Some processors may be located outside the United Kingdom. Where transfers occur we rely on UK adequacy regulations, standard contractual clauses approved by the Information Commissioner, or other appropriate safeguards to protect your data.
Data retention periods
We retain enquiry data for up to two years after the last contact, transaction records for six years to meet tax and accounting requirements, and technical logs for twelve months unless longer retention is needed for security investigations or legal claims. Criteria for determining retention include legal obligations, business needs, and your rights.
Security measures and data minimisation
We implement appropriate technical and organisational measures including encryption in transit, access controls, regular security reviews, and staff training. We collect only the data necessary for stated purposes and encourage users to provide the minimum information required.
Your data protection rights
Under UK GDPR you have the right to access your personal data, request rectification or erasure, restrict or object to processing, and request data portability where applicable. You may exercise these rights by contacting us at [email protected]. We will respond within one month and may request identification to verify your request.
Withdrawing consent and objecting to marketing
Where processing relies on consent you may withdraw it at any time by using the unsubscribe link in communications or emailing [email protected]. You can also object to direct marketing and certain profiling activities at any time without affecting the lawfulness of prior processing.
Right to complain to the supervisory authority
If you believe your data has been processed unlawfully you have the right to lodge a complaint with the UK Information Commissioner’s Office at ico.org.uk. We encourage you to contact us first so we can attempt to resolve any concerns directly.
Children and age restrictions
Our website and Course A resources are intended for adults engaged in professional media production. We do not knowingly collect personal data from individuals under 18. If we become aware that data from a child has been collected we will delete it promptly.
Automated decision-making and profiling
We do not engage in solely automated decision-making that produces legal or similarly significant effects. Limited profiling may occur for analytics purposes but does not result in automated decisions affecting individuals.
Changes to this privacy notice
We may update this notice from time to time to reflect changes in law, technology, or business practices. The date of the most recent update appears at the top of the page. Continued use of the site after changes constitutes acceptance of the revised notice.